Wolper Information
Services is currently seeking an IT Data Analyst/IT Support Specialist
Wolper Information Services seeks talented, independent
thinkers who understand the power of collaboration and imagination -- people
who thrive in a hard-working and fun corporate culture. You must be able to
work independently within defined goals and strategies and communicate your
ideas quickly and clearly. We are located in Easton, PA.
Summary:
The
primary objective of this position is to provide expertise to acquire, manage,
manipulate, and analyze data and report results and to help support the infrastructure
of the operation. It demands a solution-oriented professional with the
knowledge, skills and experience to provide timely, effective support to help
keep operations running smoothly.
Primary Responsibilities:
● Provide leadership and technical
expertise in the conceptualization, design, implementation, and maintenance of
technology used for analysis of data
● Act in a lead role with
cross-functional teams to understand metrics and reporting needs.
● Accurate and timely reports need
to be provided to various cross-functional teams and management to analyze and
to make decisions.
● Use existing applications and
coding languages to build and maintain tools needed for effective analysis of
the company’s revenues, expenses, and key statistics
● Build and modify periodic
budgets/forecasts
● Respond to ad hoc reporting
requests of internal client and management
● Thorough functional understanding
of IT Support
● Provide first-line response for
users requiring assistance with information technology issues and problems
● Setup, configuration, and
deployment of end-user equipment including workstations, desk phones, cell
phones, peripherals, printers, etc.
● Create documentation and provide
basic training to end-users
● Minimal travel
● On-call availability for emergency
technical support
Basic Qualifications:
● Ability to develop and deliver
metrics representative of the needs of Operations
● Ability to execute the development
of reports
● Ability to automate generation of
reports
● An ability to understand complex
IT metrics and communicate metrics via reports to the internal client, and to
Management, is essential for success in this role.
● Strong SQL and Excel skills
● A solid understanding of desktop
hardware, and peripheral troubleshooting.
● Familiarity with Windows 7 and
Microsoft Office Applications
This is not meant to be an
exhaustive list of all the duties of the IT Data Analyst/IT Support Specialist,
but an outline of the general nature of work and major responsibilities for
this position. Wolper Information Services reserves the right to change this
job description, as needed, in the future.
Wolper Information Services
prides itself on its friendly, dedicated and knowledgeable staff. So to ensure
that we hire only the best, we offer competitive pay rates and benefits.
How to Apply:
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