Guest blog from Carol Ritter of CarolTalks.com
Did you ever hear about the entrepreneurial spirit? Those of us who get it or have it know what it takes to make it happen. So many people go into business because they have a talent or they want to do what they love. Like the guy who loves to fix cars, starts a car repair business. Or the gal who loves weddings and wants to help brides plan for their BIG day. Sometimes its as simple as opening a lemonade stand. (btw, always buy lemonade from a child’s lemonade stand it’s just the right thing to do) I was wondering if it is enough to just love what you do. Being an entrepreneur not only requires the entrepreneurial spirit, it requires thinking and acting like an entrepreneur. What does that mean?
“Living every day with PASSION, nothing stops you from servicing your clients. Of course, your family comes first but your clients need to feel like they are the most important person in your life, if only for the hour they need you”.
LEADERSHIP, leading the company by example and expecting your staff to act like an entrepreneur.
NO 9 TO 5 - it’s impossible to be a successful entrepreneur and live by the 9 to 5 clock. You answer the phone 90% of the time and you serve your customers as soon as possible, no excuses!
TRUSTWORTHINESS - you do what you say you will do, if you tell someone you will call them back in one hour - just do it, if you tell someone their car will be done at 5pm, you just do it, you are building your reputation with each promise. If an emergency comes up, call immediately and tell them when it will be done!
EXTRA MILE - nothing stops you from going the extra mile for your customers, you can almost guarantee you will give them what they need unless it’s outrageous,
THE POWER OF YES - entrepreneurs say yes, and then figure out how to do it
I have story after story of so called entrprenuers who don’t get it, they work an extra hour and expect an hour back, they say they will perform a task and it never gets completed, they dodge the trouble bullet so they don’t have to feel uncomfotable and they have an inability to see inside their clients brain. Can you learn this? You bet you can, start today by setting an example for your staff, act like an entrepreneur, walk like an entrepreneur, eat like an entrepreneur, sleep like an entreprenuer and raise the expectations and your staff will experience the TRUE ENTREPRENEURIAL SPIRT.
Carol S. Ritter, Motivational Speaker Results Only Business Coach & Featured Writer www.caroltalks.com 610-442-4545 www.youtube.com/caroltalks
Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog.Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country. Carol’s creative leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND TER LEADERS. www.caroltalks.com 610-442-4545 firstname.lastname@example.org Like Carol on Facebook at Caroltalks and CarolCoaches! Carol S. Ritter, Immediate Past President, National Speakers Association Philadelphia