Guest blog from Carol Ritter of CarolTalks.com
I had the privilege many years ago of being trained by the United States Army. I spent a weekend at the U. S. Army War College in Carlisle, Pennsylvania. Memorable, oh yea! I was like a kid in a candy shop absorbing every single leadership lesson they had to offer. The purpose of US Army War College is to produce graduates from all of their courses who are skilled critical thinkers and complex problem solvers, Well done! I remember that all the lessons had a strong training component. In the military, if you are not doing your job, you are learning more about how to do your job. Well done!
What about your business? Does your company have a commitment to training and a company culture laced with versatility? I’ve worked for many companies over the years where training was not at the top of the agenda. Putting out fires, solving problems, grabbing revenue and taking care of customers seems, sometimes, to take precedence over training. I remember many years ago, I showed up for my first day of work with no knowledge of how to do the job and was thrown into a customer service position with ZERO training. YIKES! Not too Well Done! Sometimes it’s even worse if you sit on a non-profit board. Board members will say that they have no direction, no purpose. Training can be an insightful way to spark new ideas, to make an employee or volunteer feel like they belong and it can become the launch pad for productivity.
- Include 10 to 15 minutes of training at all staff meetings
- Take random opportunities to teach the company culture
- Smash the Box and send them out of the office for training
- Appoint someone as your company trainer, challenge them to bring fascinating stuff to the table
- and build a climate filled with fun and energy and watch the productivity go way up- WELL DONE!
I just heard of a progressive software company that offers training to employees that has nothing to do with the job, just to keep them passionate, energized and dedicated to the mission. That’s really WELL DONE!