Monday, September 29, 2014

Member of the Day- Eastern Surfaces Counters for a Cause

Our Member of the Day is Eastern Surfaces! Check out their Counters for a Cause event this Saturday, October 4th! 

Business Matters- Is ISIS a US Crisis?

TITLE: Is ISIS a US Crisis? 
Ziad Munson, Lehigh University
Lieutenant Colonel Timothy Brooks, PA Army National Guard
AJ ElChaar, Chaar
Ryan Tack-Hooper, Council on American-Islamic Relations | Philadelphia 
Special guest ~ Sandra Soliman, The Chamber

Tune-in to Business Matters TONIGHT at 7:30 p.m. on WFMZ with host Tony Iannelli to hear from our expert guests on their thoughts on the ISIS crisis and how America should respond. Don’t miss it! What are the reasons for ISIS’ success? Is ISIS a greater threat to the Middle East to the West than al-Qaeda? How aggressive should America be in terms of our response to ISIS?

Friday, September 26, 2014

Member of the Day- CMorganelli Designs

Our member of the day is CMorganelli Designs, a Lehigh Valley Web Agency! 

 Web Strategy & Usability Consulting 
 Web Design & Development 
 Web Marketing (SEO & SMM)
 Mobile Application Design & Development
 Corporate Branding & Print 

Contact us and we will get back to you within one business day! 
This will not be your typical client-agency relationship!


Thursday, September 25, 2014

Phillipsburg Area Chamber of Commerce- Letter from the President

Robert Pruznick, The Arc – Warren County Chapter
Phillipsburg Area Chamber Chair
908-689-7525 •

Tempus fugit - time flies.  The first leg of my two year term as chairman of the Phillipsburg Area Council is ending in what feels like a blink of an eye.  My enthusiasm for this leadership exercise has only increased over the last twelve months.  There is so much productive energy and optimism evident throughout the entire organization - from our resurgent downtown to the exciting economic dynamism of the Greater Lehigh Valley.

I leave our council board meetings and the monthly gatherings of the Board of Governors inspired by a sense of accomplishment.  On both levels we have recruited a very dedicated, competent and charismatic group of volunteers who are very well complemented by talented and driven professionals. Together we have produced a sophisticated agenda of informative and convivial networking events that not only address the business needs of our members and but which also enrich the fabric of our communities.

So I look forward to another year of spirited collaboration in the name of prosperity!   

P.S. I’m thrilled to see the construction progress on the Route 22 Bridge.   The green paint matches the “Free Bridge” nicely. And hopefully the traffic bottleneck will soon be eliminated.  

Health Insurance Outlook

Benjamin Faesel, Capital BlueCross
Senior Manager, Healthcare Reform

Capital BlueCross, St. Luke’s University Health Network bring Accountable Care Arrangement to the Lehigh Valley

Since the inception of the Affordable Care Act (ACA) in 2010, Capital BlueCross has worked diligently on behalf of its customers and the community to implement the many provisions that seek to improve access to healthcare and reduce health care costs. One way the ACA works to enhance access and lower costs is by encouraging healthcare providers and health insurers to collaborate together in Accountable Care Arrangements.

Capital BlueCross has implemented a number of Accountable Care Arrangements throughout central Pennsylvania, and recently announced its first one in the Lehigh Valley, with St. Luke’s University Health Network. Under this model, Capital BlueCross is partnering with St. Luke’s Physician Group primary care and specialist physician practices to provide dedicated nursing resources and technology to deliver patient-centered, holistic care. St Luke’s Physician Group is a network of physician practices affiliated with St. Luke’s University Health Network.

Through an Accountable Care Arrangement, customers with complex and chronic medical conditions or those at risk for such a medical condition will be identified for outreach, education, and clinical, wellness, or community-based intervention services through the use of chronic disease registries, St. Luke’s Physician Group’s electronic medical record system, and Capital BlueCross’ technology-enabled predictive modeling tool. The partnership also will identify customers who are eligible, but have not received, preventive services appropriate for their age and medical condition.

Capital BlueCross and St. Luke’s University Health Network recently issued comments about their new Accountable Care Arrangement in a press release:

“St. Luke’s University Health Network is committed to improving the health, well-being, and quality of life of the people living in our community,” said Dean Evans, President, St. Luke’s Physician Group. “We look forward to working with Capital  BlueCross and business leaders to deliver high quality outcomes to patients in a cost-effective, efficient, and measurable manner.” 

“Capital BlueCross is excited to partner with St. Luke’s, which has a strong reputation of delivering quality care to the Lehigh Valley community,” said Dr. Jennifer Chambers, Capital BlueCross Senior Vice President and Chief Medical Officer. “We have had great success coordinating Accountable Care Arrangements, and look forward to providing this high level of care to our customers through the St. Luke’s network.”

Tom Croyle, President of the Lehigh Valley Business Coalition on Healthcare, also praised the effort, saying, “Employers support efforts to move from a healthcare system paid on volume of services performed to one that’s rewarded for value. This requires serious discussions about changing not just business models and how we pay for health care, but the culture of clinical practices and measures. The Coalition applauds two trusted partners, St. Luke’s and Capital BlueCross, for the approach they have taken and appreciate the opportunity for Lehigh Valley Business Coalition on Healthcare’s input into the process.”

Wednesday, September 24, 2014

Economic Outlook

Kamran Afshar, Ph.D., Chamber Economist 
The Chamber’s Finance Committee
610-691-3272 •

Local businesses are planning to hire a lot more people in the next 6 months

The Kamran Afshar - Greater Lehigh Valley Chamber of Commerce survey of Lehigh Valley businesses is done on a quarterly basis and collects about one thousand observations per year. The Employment and Purchasing Index for the Lehigh Valley highlights the results of these surveys. 

In July 2014, we conducted our 59th survey of this series which recorded continued cautious optimism in the local economy. 

Who do we survey? We survey businesses large and small and in a variety of different lines of business; around a third of our respondents are businesses with less than 6 employees. Half of the respondents have between 6 and 50 employees, and a quarter of our them have more than 50 employees.

The average business participating in the survey hired 0.7 new employees in the last 6 months. Local businesses have also raised their hiring levels from around 0.4 employees, which prevailed between 2012 and 2013, to 0.7 employees as of July 2014. 

When it comes to how many people you are planning to hire in the next 6 months, the picture improves even further. The average participant in the survey is planning to hire 1.1 new employees in the next 6 months. This is a significant increase and promises higher employment levels for the 2014 and 2015, which makes the outlook  positive. Something we haven’t seen since 2007.

The largest gain in July was in the index of plans for future expenditures, this index soared by 12.5% over its April level. This is the third highest level for this index since the 2007.

Participants’ expectations of the future rose by a strong 10.9%, while their assessment of the past recorded a slight drop in July.

Based on the data over the last 12 months we expect the Valley’s economy to show moderate growth over the next 6 months. Companies with 21 to 50 employees will lead the growth, expanding at a higher rate than others, and employment to show significant increases over the next 6 months.

Monday, September 22, 2014

Genealogy Project for PBS Philadelphia

Do you have a unique story, question or interesting lore you want verified about your family history?

Are you related to a famous or infamous historical figure?

What have you heard? What do you want to know? What would uncovering this information mean to you, your family, your community, the Country?

Genealogy Roadshow is a detective story mixed with an emotional journey. This unique show combines history and science to uncover diverse, historical stories of the American experience.

Looking for Philadelphia residents (or within a 200 mile radius, must be willing to travel to Philadelphia for the shoot) with fascinating stories to explore and share their family’s history.

Our team of experts will reveal the cultural tapestry of the Philadelphia region. DNA experts use heirlooms, letters, pictures and historical documents to piece together clues of the past to unearth family and community secrets revealed on camera before a local audience.

The deadline for casting for the Philadelphia episode has been extended to the end of this month. So if you would like to submit your story, visit our website here:­roadshow/

This is a quick turnaround as we will probably be shooting in the beginning of October!

Growing UR Biz in 2014 - Three Wishes

Once a year, I go with one of my former clients to NYC.  The trip is well planned and always includes a Broadway show.  We arrived in NYC at 10am and off we went to explore this crowded, crazy, charismatic town.  The hide & seek vendors were on the streets.  I didn’t buy a thing, instead decided to explore the side streets.  I remember hearing from friends, ‘you must eat at Sardi’s, it’s where the stars eat.’  I just happened to run into it and walked in the door.  The service was impeccable, the food was delicious and the bathrooms were spotless.  (a lot of businesses don’t value a spotless bathroom, but your cusotmers do)  After this wonderful, restaurant experience, we head to the show - ALADDIN!  Yes, there was a magic carpet ride! Yes, the special effects were beyond amazing and the music... well, it was Broadway!  It was toe-tappin’ and kept you on the edge of your seat.  You may know the story.  Aladdin, a poor street rat, came to meet the princess Jasmine, who was disquised as a street person and the love story began.  The palace gatekeepers were horrified at the thought of the princess not marrying royalty and the plotting began.  Aladdin ends up in a cave and finds the MAGIC LAMP.  He rubs it and the Genie appears and what a Genie he was!  He grants Aladdin three wishes.  One, he wants to be a prince so he can marry Jasmine.  The second wish is that he could be freed from the chains that held him and he makes a promise that the third wish will set the genie free from the lamp.  

What are your three wishes?  If you could have anything you wanted for your business what would it be?  The first thought might be tons of customers and tons of money, but does that truly measure success?

If I had three wishes for my biz it might be - to provide extraordinary service to my clients, to be able to help people achieve their goals and, third, to have a reputation that sings integrity, trust and delivery.  

Wishin’ and hopin’ are not the way to implement change in your business, however there is nothing wrong with dreamin’.  If your wishes come true, you may have tons of loyal customers and the revenue that follows.  If not, might want to look for a MAGIC LAMP in a cave somewhere!

Carol S. Ritter, Motivational Speaker Results Only Business Coach & Featured Writer 610-442-4545


Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog.Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. 610-442-4545  Like Carol on  Facebook at Caroltalks and CarolCoaches!  Carol S. Ritter, Immediate Past President, National Speakers Association Philadelphia

Member of the Day- Forge3!

Our Member of the Day is Forge3!

Feeling behind and wondering how to leverage the web, social media and mobile apps? This is the event for you! #ForgeAhead2014 is being hosted by Forge3 on October 22, 2014 in Bethlehem, PA. Registration is now open (early bird pricing ends soon)!

You can check out more information about their event below!

Monday, September 15, 2014

Young Professionals Council- Letter from the President

Bret Ludlow, Liquid Interactive
Chair, Young Professionals Council
484-397-4179 •

The YPC’s Downtown Allentown Arena Tour

Summer will officially come to an end this month and the YPC is sending it out with a bang.  

On September 18, we will host our third event in the ‘Sneak Peek at the Revitalization of Downtown Allentown’ series. This time we’ve lined up a behind the scenes tour of the new PPL Center in the heart of the city. This tour is taking place even before the Phantoms begin preseason play so for most people it will be an exclusive first look at the exciting project. 

In our first ‘Sneak Peek’ event, city developers discussed plans, blueprints and renderings as most projects were still in the planning stage. In our second ‘Sneak Peek’ event we took attendees on a behind the scenes tour of National Penn’s new headquarters before construction was completed and talked in detail about other projects like the LVHN facility at One City Center. This third event is sure to but just as exciting. 

As the largest young professional organization in the Lehigh Valley, we are dedicated to the revitalization of Allentown as a great place for people of all ages to live work and play. 

Visit us on Facebook, Twitter, LinkedIn or The Chamber’s website for more information about the event and stay tuned for much more from the YPC in coming months.

Growing UR Biz in 2014 - JAW DROPPING

Good Morning,  America!  I put the show on last week while I was getting ready for work and I hear, “Jaw Dropping Story after the break.”  I’m in!  I hurried to get back to the TV before the news broke.  I sat down, got comfy and listened with anticipation.  FIRST MAN TO JUMP INTO A LIVE VOLCANO.  I thought it must be Evil Knivel or Las Vegas Magician Criss Angel.  Then I thought who would be that crazy to jump into a hot volcano.  Still, it had my interest, looking for the jump, watching for the big moment.  Well, what really happened is he dressed up in a fire resistant suit and walked into the volcano not into the lava.  On the internet it states, ‘man jumps inside active erupting volcano.”  “Man dives into volcano.” My point is, yes, it was dangerous and, yes, it was the first time this every happened and, yes, he managed to take one of the coolest selfies ever but was it jaw-dropping and did he jump?  Not really!

Is your business “JAW DROPPING”?  Are you the first business to try something new? Are you ready to jump into a jaw-dropping marketing plan?  Or are you coasting - hopefully someone will buy today, hopefully I will make money - hopefully I provide awesome customer service.  And, even more, hopefully I have a Jaw-Dropping Marketing Plan......or do I?

Jaw Dropping Marketing Plan 101

1. Do it and budget dollars for it!

2. You may have to jump or dive or stand by a live volcano on occasion

3. Marketing cannot be an afterthought, there are few businesses that just take off upon opening their doors

4. And, even if you did take off like that, you can take all the selfies in the world but DON’T EVER REST ON YOU LAURELS because there is always a competitor right behind you on the way down to the hot lava volcano.

You may never be JAW-DROPPING, but you can be successful, productive and have a “HOT LAVA” reputation, just DO IT!

Carol S. Ritter, Motivational Speaker Results Only Business Coach & Featured Writer 610-442-4545


Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog.Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. 610-442-4545  Like Carol on  Facebook at Caroltalks and CarolCoaches!  Carol S. Ritter, Immediate Past President, National Speakers Association Philadelphia

Friday, September 12, 2014

East Penn Chamber of Commerce- Letter from the President

East Penn Chamber of Commerce
Letter from the President

Kate Hart Zayaitz, National Penn Bank
East Penn Chamber Chair
610-861-5029 •

Hopefully you have enjoyed summer - relaxing, reflecting, and recharging for the upcoming fall.  Every summer, the East Penn Chamber holds its annual strategic planning meeting.  We use this time to reflect on the past year and plan for the upcoming year.  Our Board wants to keep our focus on engagement.  We want to be engaged with the Greater Lehigh Valley Chamber, engaged with our community, and engaged with our business owners.  We will strive to continue with our local public policy efforts, as we believe we are the voice to speak for the interests of our local businesses.

If you would like to become more involved with the East Penn area, please reach out to me directly at 610-861-5029.  I would be happy to hear from you with any ideas!

Be sure to join us as we kick off our monthly lunch programs on September 17 at the Lower Macungie Library.  Our fall lineup of programs will be excellent, including a few tours of our local businesses.  Stay tuned!

Thursday, September 11, 2014

Samuel Adams Brewing the American Dream Speed Coaching Lehigh Valley, PA

The Rising Tide Community Loan Fund invites you to attend the upcoming “Lehigh Valley Speed Coaching Event” hosted by the Samuel Adams Brewing the American Dream program in conjunction with microlender Accion.

When: Tuesday, September 23, 2014 from 6:00 PM to 8:30 PM (EST)
Where: The Boston Beer Company at 7880 Penn Drive, Breinigsville, PA 18031 
What: The event will give participants the opportunity to engage in 20-minute workshop sessions with experts in their respective fields, ranging among the food, beverage and hospitality industries and beyond, all free of cost!

This annual opportunity is be open to any and all local small business owners and entrepreneurs and will provide attendees with ample networking opportunitiesas well as the chance to expand their knowledge of:

  • Marketing & PR
  • E-Commerce
  • Packaging
  • Food Sourcing
  • Sales and Distribution
  • Accounting and Financing... and more!
To register, click HERE.

Wednesday, September 10, 2014

Emmaus Main Street Partners

Jeff McElhaney, Edward Jones - Emmaus
Emmaus Main Street Partners President
610-965-9734 •

Emmaus is a wonderful place! As we plan many events and projects ahead, we find a renewed sense of energy within our organization. The Emmaus Main Street Partners (EMSP) was started in 1995 with a focus on revitalizing the Emmaus historic downtown.  This goal remains, but with an enhanced vision to strengthen the economic vitality of the entire town.  This can only be accomplished through a unified effort among business and community members.

We appreciate the generous support we’ve received from our members.  As we move forward, I ask that we unite even more as a community to support the EMSP, a program that brings life and prosperity to Emmaus through grants,  committee work and events. If you are a GLVCC member you are also a member of Emmaus Main Street Partners. Unite with us to revitalize Emmaus and create more economic opportunity.  Our mission, along with relationships we build and the value added from our enhanced membership benefits, are a compelling reason to align with the EMSP!

Thank you to The Chamber Foundation for its generous grant of $2,000 that was awarded to support our marketing efforts.

Upcoming events include Farewell to Summer Festival to be held throughout downtown Emmaus on Saturday, September 13. The EMSP Beer Truck will be at Emmaus Community Park for the Emmaus Special Entertainment Commission’s Bluegrass Festival, Saturday, September 27. For these and upcoming events, visit

Thank you all for your support and let’s make the coming months the best of the year!

Monday, September 8, 2014

Growing UR Biz in 2014- Get Social

Is social media really social?  I took my mom to breakfast this week and as I was walking into the restaurant I noticed a picture album on a shelf.  The album had a note on it that indicated that the album was found in a nearby street.  There was a picture of 8 adults on the outside cover.   The note asked that if you knew anyone in this picture to let the restaurant know and it would be returned to the owner.  I took a double take!  I knew one of the men pictured on the cover of the book.... I graduated with him and he lives in Florida now.  I didn’t have his phone number so I jumped on Facebook, found him and sent Pete a private message.  I told him the story and he immediately said, “That’s my uncle’s book, I’ll call him and tell him where he can pick it up.”   All is well, he got the book back the same day and Facebook saved the day.  

So many people say to me with rightous indignation, “I’m not on Facebook, I hate Twitter and I don’t even know what Instagram is!!”  I used to think that way, too,  UNTIL SOMEONE INVITED ME TO A FACEBOOK CLASS.  Curiosity got the best of me and I went.  After learning how social media can ‘Grow ur Biz’ and also help you connect with people you would never have the time to find, I was hooked. In this case, it served as a conduit for a very good deed, the return of a treasured photo album.  And, if you don’t believe all of this,  ALS just raised millions of dollars with people all over the country dumping ice water on their heads - genius idea!  Facebook was the conduit. 

Facebook Facts: 

*30 million businesses now have a Facebook Fan page.

*1.5 million businesses now spend money on Facebook ads.

*Facebook users bought $234 million dollars worth of goods and gifts in just the last quarter. 

Ritter’s on Twitter, growing my audience one tweet at a time.  Why?  Because I want to grow my biz and the biz of my clients.  

You also could join Facebook or Twitter just for the news, fun, nosiness or if you just want to see what your kids or family are doing.  

Twitter Boot Camp coming up on October 23, 2014 8:30-9:30 am at the Bethlehem Campus of East Stroudsburg University on Broad Street. Be There Be Square, sponsored by Nazareth Business Council. Call Laurel 610-216-5343.

There is social in social media, just ask Peter!

Carol S. Ritter, Motivational Speaker Results Only Business Coach & Featured Writer 610-442-4545


Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog.Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. 610-442-4545  Like Carol on  Facebook at Caroltalks and CarolCoaches!  Carol S. Ritter, Immediate Past President, National Speakers Association Philadelphia

Manufacturing Committee

Scott Palochik, Enterprise Systems Partners, Inc
Manufacturing Council Board Member
610-867-4340 Ext. 112 •

Many efforts have begun during  the  past year to tackle workforce issues raised at a 2013 Manufacturing Council Summit. September’s  Summit,  will focus on “Actions Needed to Help More Students be Ready for Manufacturing. What has changed in the past year? What is being planned?”

Dr. Clyde Hornberger, former director of the Lehigh County Vocational-Technical School, will open the Summit by presenting  his recent recommendations to the Commonwealth for improving the quality of and access to career and technical education programs. His study, “Skill Up:  the Student Pipeline to Support Advanced Manufacturing in Pennsylvania,” identifies ways of improving student readiness for advanced manufacturing careers and provides recommendations for  career and technical schools across the state.

Following the presentation, Dr. Hornberger will be joined by a panel of top administrators from Lehigh Carbon Community College, Career Institute of Technology, and Bethlehem Vocational Technical School to explore  “Engaging the Best and the Brightest in Technical Training”.  Peter Rittenhouse, Nestle Waters North America, will then lead the Allentown and Bethlehem School District Superintendents in a “STEM (Science, Technology, Engineering and Mathematics)  Initiatives in High Schools” discussion. Representative Ryan Mackenzie, Vice Chair, Pennsylvania House Labor and Industry Committee, will wrap up with a legislative update  including  his  proposed CareerBound tax credit legislation.

We hope you will be able to join us for this important event on September 11 from 4 - 6 p.m. at Artsquest Center in Bethlehem.  For more information, please contact Liz Weaver at 484-264-6630 or

Sunday, September 7, 2014

Welcome to the new Allentown!

September 2014

Allentown Chamber of Commerce
Letter from the President

Chuck Weinmann, National Penn Bank
Allentown Chamber President • 610-807-5837

Welcome to the new Allentown!!

Not a day goes by that someone doesn’t say to me “Wow, I just can’t believe the changes going on in Allentown.”  Interestingly enough, it isn’t only from folks here in Allentown, but from people in the Delaware Valley, New Jersey and as far away as Maryland.  Yes, Allentown is causing quite a stir - and all for the good!   

In just the past 60 days some very exciting things have occurred.  The Hamilton Kitchen & Bar located at Two City Center opened its doors with great food, an impressive drink menu, plus live music Wednesday through Friday evenings on the beautiful outdoor patio.  

Backing that up was the opening of the Lehigh Valley Health Network Rehabilitation and Fitness Center located at One City Center, 710 Hamilton Street.  This center offers the latest in cardio-vascular equipment along with individual weight lifting stations and traditional free weights.   It two floors devoted to sports rehab and general fitness with something for everyone.  Also included, are clean and well-appointed men’s and women’s locker rooms.    

The PPL Center is set to open soon with the first event to be the Eagles in concert on September 12th, followed by Cher September 15th, and Tom Petty on the 16th.  And for the hockey fans, the Lehigh Valley Phantoms will have their first official home game on October 17th.   Great opportunities abound for the businesses in Allentown, as concert goers and sports fans alike will be looking for great food, shopping and other amenities in our wonderful and growing city.  

Additionally, the Saylor’s will be opening a new restaurant and lounge at 732 Hamilton Street and the Renaissance Allentown Hotel will be opening this winter.  

As you can see, Allentown is refreshed, revitalized and ready for action! 

Welcome to the new Allentown...Enjoy!

Friday, September 5, 2014

Greater Northern Lehigh Chamber of Commerce- Letter from the President

Kevin Schmidt, The Neffs National Bank
Greater Northern Lehigh Chamber President
610-767-3875 •

While many organizations have been taking a summer break, your Chamber continues to be very active.  

Thanks to all who helped in the set up, sponsorships, donations and attended our annual picnic at the Slatington Trail Head.  This certainly was special as Slatington celebrated their 150th anniversary and we were honored to be able to participate/contribute to their celebration.   It was a great time to network as well as enjoy great food, games, music and friendship. It was also the perfect opportunity to showcase the hard work by The Venture Group in making this a family recreation destination.  If you haven’t had a chance to visit the Trailhead, make sure you come visit us and all the trails the greater northern Lehigh area has to offer!

Next were the 150th Anniversary parade and the gala celebration.    It was great to see so many people come out to show their support for the community.   While the celebration may have ended, you can still show your support by purchasing one of the limited ornaments commemorating this milestone. The cost is $15 with the net proceeds going back into the community.  Please check our website for details on this ornament and all other remaining ornaments. 

It was then onto our planning session.  Your Board of Directors came up with some great programs and events for the upcoming year. .  Even though some of our priorities were set, we still welcome any of your ideas!

Speaking of great programs, our September 9 meeting at the Otherside Restaurant at noon won’t disappoint.  Our friends at Equinox will be discussing HR and Healthcare and how you can be compliant.  With all the new and pending regulations this is so important for any size company.  Mark your calendar!

And as always-support your local chamber businesses!


Ahh, the Golden Girls, a blast from the past, hysterical, comedic genius on Saturday nights with a hint of naughty.  From 1985-1992, they came into our homes.   There was Rose (played by Betty White star of Hot in Cleveland), innocent and always missing the punch line.  Dorothy (Bea Arthur), can’t get a date and she could give looks to kill.  Blanche (Rue McClanahan), the frivilous man chaser and Ma or Sophia (Estelle Getty), Dorothy’s smart aleck mom from Sicily.  Picture it, every show included some kind of discussion in the kitchen in their robes, eating cheesecake.  If you are too young to remember this show, bear with me, and I insist you look for a rerun.  If you are having a bad day it will be funny, funny, funny.  This week Rose insisted they all attend a workshop on positivity.  The motivational speaker walks in and the audience yells, “YOU’RE SPECIAL!”  After a short intro, the speaker asks if anyone is new to the class.  Dorothy and Ma stand up and introduce themselves. Dorothy said her name and Ma introduced herself as movie star Melanie Griffith.  Everyone starts telling them they’re special but it’s not genuine, not sincere and not believable.  Dorothy and Ma get up to leave and say they are not comfortable here and the speaker begins to tell them they obviously have a negative attitude and need to stay to get POSITIVE.  THE QUESITON IS...IS THAT POSSIBLE? 

When it comes to your business, we might want to take some lessons from the Golden Girls.  You might even have these above mentioned personalities in your business.  Here are some tips for helping to create positive atmoshere in your biz. 

1. The leadership/boss/leader creates the atmosphere... everyone is appreciated for what they do, no matter what their position.

2. Excellence is not just talked about, it’s lived.  BTW, excellence does not mean perfection.

3. Treat everyone like they are the only one in the office, give them compliments when earned not just when you’re in a team meeting.  YOU’RE SPECIAL is not going to work without being sincere. 

Golden Girls Trivia.....
Estelle Getty (Ma, was younger than Bea Arthur and Betty White)

The show ended because Bea Arthur (Dorothy wanted to leave the show)

It was the first television series to be produced by Disney

Rumor was that Betty White and Bea Arthur did not get along because Bea didn’t like Betty’s perky, positive attitude.  Go figure!

Betty White is wildly popular today, there is a Facebook campaign to have her host Saturday Night Live, she is the star of Hot in Cleveland and is known for her love of animals. 

Take it from Ma, as she went to leave the workshop her Sicilian personality says, “I’m leavin’ you’re all nuts!”  Isn’t that special!

Carol S. Ritter, Motivational Speaker Results Only Business Coach & Featured Writer 610-442-4545


Carol serves as a featured writer for the Home News and the Lehigh Valley Chamber Blog.Carol is an accomplished professional speaker, coach and educational consultant specializing in innovative leadership, outrageous fundraising, million dollar marketing, and building organizational alliances throughout the country.  Carol’s creative  leadership with bullet proof ideas for recruiting MORE MEMBERS, MORE MONEY AND BETTER LEADERS. 610-442-4545  Like Carol on  Facebook at Caroltalks and CarolCoaches!  Carol S. Ritter, Immediate Past President, National Speakers Association Philadelphia